Re: [platform-dev] Fwd: [Bug 305081] [api] IInstallableUnit#getFilter is

[Mickael Istria <mistria@xxxxxxxxxx>]

On Thu, Feb 10, 2022 at 11:42 AM Ed Merks <ed.merks@xxxxxxxxx> wrote:

And while you might not keep lists, auto closing issues reminds not just you that attention is needed but it reminds the users that you don't keep a list.  And it might will tell the users that you don't really care about backlogs of issues enough to track them.    Whatever isn't dealt with in a few days or weeks will linger for the robot's auto-close lifetime by which point the reporter hopefully doesn't care anymore either. Of course the problem is not that we nor you don't care, we're all just super busy.  But what impression do we want to give the users?  That we're so busy we need a robot to help us?

I think it's great if users perceive things that way, because -at least from my POV- that's exactly how they are. So we build less false expectations and less disillusion.