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This is related to bugzilla # 22819 and 54950. The ability to build user- friendly dev tools and applications on Eclipse requires friendlier error messages and the abiliy to replace Eclipse messages with custom text. Instead of referring the user to the log (and we don't even tell the user where to find it) we should put informative text in the message box or allow customization of messages.
is there any progress on this enhancement? Might it be addressed in 3.1?
Could you tell me which error (scenario) you are talking about?
Yes, I'm referring to the enhancement request to do more than refer to the error log. I know this is vague though. This bugzilla could probably be resolved if there were some plans to expand on the capability such as: a) have a link/button to open the log and possibly position at a useful line. b) directly include relevant lines from the log in the dialog text If not, perhaps this bugzilla is too vague to be of use and needs either further definition, or retiring.
No actually I mean that there is more than one place where we do this and some might be fixable while others not, so I want to know which in particular is the result of this bug.
(In reply to comment #4) This particular bug was the result of invoking the RAD Help with Mozilla not being installed. A differently worded but equally cryptic error message was presented when invoking the RUP plug-in without Mozilla being installed. In both cases the plug-in failed to load due to the browser being absent but didn't provide adequate information to the user.
Adding Dejan. Dejan any comments on the last comment? Is this better since the new browser support?
Konrad?
Fix in 3.0.2 for bug 87652 should guard against help not working at all. There are still three strings that refer to the log. Two are related to launching browsers. We can eliminate them from help by using the browser support from UI, that we not do in yet 3.1M6. The other we can change to point to the log location. A bug against help would certainly help address that. The difficulty in producing meaningful messages in the past comes from the fact that we don't really know the actual problem, we expect anything in the log that will help diagnose, so we can rephrase but it won't help much. Pointing to the log, instead of offering to open error view or browser preferences, would help, bug help browsers are in a non UI plug-in and are shared between workbench and stand-alone help. Once we switch to use ui.browsers, we can be more precise how to deal with the log. Again, a bug or a patch under Help component with the actual messages that are bad will increase chances of them being fixed.
Created attachment 19741 [details] Error message when invoking Help without a browser installed. Adding the location and filename of the log to this error message would be sufficient.
Created attachment 19742 [details] Error when loading the Rational Unified Process plug-in without a browser installed. The RUP error message is more grave than it should be for merely loading a plug-in that can't find a browser.
Help error message shown in comment 9 has been improved to point to the log location. It should not happen as often in 3.1 as for external browsers help switched to the browser support in Platform UI. Help error message shown in comment will not appear as per fix to bug 87652. I see nothing else to be done on help side.
There is no further work planned on this
As of now 'LATER' and 'REMIND' resolutions are no longer supported. Please reopen this bug if it is still valid for you.
