Bug 562010 - In Preferences the tree that should display preference pages on the left is blank
Summary: In Preferences the tree that should display preference pages on the left is b...
Status: CLOSED DUPLICATE of bug 561487
Alias: None
Product: Platform
Classification: Eclipse Project
Component: UI (show other bugs)
Version: 4.15   Edit
Hardware: Macintosh Mac OS X
: P3 major (vote)
Target Milestone: ---   Edit
Assignee: Platform-UI-Inbox CLA
QA Contact:
URL:
Whiteboard:
Keywords: core, ui
Depends on:
Blocks:
 
Reported: 2020-04-10 21:32 EDT by Simon Sadedin CLA
Modified: 2020-04-14 03:16 EDT (History)
3 users (show)

See Also:

Attachments
Screenshot of preference page showing problem (60.46 KB, image/png)
2020-04-10 21:39 EDT, Simon Sadedin CLA 		no flags Details
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Description Simon Sadedin CLA 2020-04-10 21:32:54 EDT 
I can open preferences (Command+,) but tree that allows selection of the different preference pages is blank.

If I search for a specific page in the search field, the page will show on the right and works as normal.

I can't use Eclipse 2020-03 at all because of this.

-- Configuration Details --
Product: Eclipse IDE 4.15.0.20200313-1200 (org.eclipse.epp.package.java.product)Installed Features:
 org.eclipse.platform 4.15.0.v20200305-0155
Comment 1 Simon Sadedin CLA 2020-04-10 21:39:28 EDT 
Created attachment 282414 [details]
Screenshot of preference page showing problem

This shows a screenshot of what I see when I open preferences.

All the options on the left to choose different preference pages are missing.

If I type a unique match into the search box however it will find the page and show it on the right.
Comment 2 Aaron Lara CLA 2020-04-13 18:49:05 EDT 
Simon, can you let us know the OSX Version you are running? I'm using the latest macOS Catalina (10.15.4) and it works just fine for me but a colleague is seeing this issue in his 10 years old mac.
Comment 3 Todd E. Williams CLA 2020-04-13 18:53:38 EDT 
I'm seeing this exact issue on OS X El Capitan (10.11.6). This issue does not exist in the 2019.09 release of Eclipse.
Comment 4 Simon Sadedin CLA 2020-04-13 22:04:51 EDT 
(In reply to Aaron Lara from comment #2)
> Simon, can you let us know the OSX Version you are running? I'm using the
> latest macOS Catalina (10.15.4) and it works just fine for me but a
> colleague is seeing this issue in his 10 years old mac.

I'm using OSX 10.11.6 (El Capitan). Admittedly old, but unfortunately stuck with that due to some other software dependencies for the time being. My Mac is about 4 years old so old yes, but a little better than 10 years!

I note that I did not have this issue with the December release, so it's something changed in the most recent build.

Let me know if there is anything useful I can provide in terms of testing or diagnostic info to sort it out.

Thanks for the followup Aaron!
Comment 5 Rolf Theunissen CLA 2020-04-14 03:16:34 EDT 

*** This bug has been marked as a duplicate of bug 561487 ***