Bug 559452 - Export logs and configuration to zipfile, submit a bug from the workspace.
Summary: Export logs and configuration to zipfile, submit a bug from the workspace.
Status: NEW
Alias: None
Product: Platform
Classification: Eclipse Project
Component: IDE (show other bugs)
Version: 4.14   Edit
Hardware: All All
: P3 enhancement (vote)
Target Milestone: ---   Edit
Assignee: Platform-UI-Inbox CLA
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Reported: 2020-01-23 04:46 EST by Wim Jongman CLA
Modified: 2020-02-02 14:09 EST (History)
1 user (show)

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Description Wim Jongman CLA 2020-01-23 04:46:35 EST 
We get many issues that are very generic. xyz is not working, eclipse is slow, etc..

Then we have to ask the user to attach the various logs which are very hard to find if you don't know how.


In windowbuilder, we have a feature that exports all information that is needed to analyze an issue. It exports the ini and log files, makes a screenshot of the latest window and attaches the source in the open editor.

Maybe it is an idea to copy this code to platform? 

Maybe also port the "File a bug or enhancement request" that is part of Mylyn?
Comment 1 Andrey Loskutov CLA 2020-02-02 14:09:41 EST 
Yes, we have similar functionality in our IDE too. Also lot of extra special logs, screenshot, JVM dumps, call to some scripts, etc. 

If we want this inside the platform, it should offer some extension point that would allow to contribute extra handlers that may provide extra data / call external programs etc.