Bug 536826 - Proxy authentication no more seems to work
Summary: Proxy authentication no more seems to work
Status: CLOSED INVALID
Alias: None
Product: Platform
Classification: Eclipse Project
Component: IDE (show other bugs)
Version: 4.9   Edit
Hardware: PC Windows 7
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Platform-UI-Inbox CLA
QA Contact:
URL:
Whiteboard:
Keywords: needinfo
Depends on:
Blocks:
 
Reported: 2018-07-09 07:10 EDT by Gunter Königsmann CLA
Modified: 2018-07-23 07:59 EDT (History)
1 user (show)

See Also:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Gunter Königsmann CLA 2018-07-09 07:10:28 EDT
I'm accessing the web using a proxy that requires authentication. If the method I connect to the network with is set to "native" if I try to do a "Help/Check for updates" I get a "No updates found" almost immediately. And the info that trying to access the network wasn't possible because the "proxy requires authentification". Which it does.

If I set the network connection to "manual" and type in the name and port of my proxy, my password and my username the "Contacting Software Sites" process stays at 0%. Installing new software hangs at 10% of "Fetching children of <name of the software source> instead.

With Eclipse Oxygen the network did work if the connection method was set to "manual".
Comment 1 Dani Megert CLA 2018-07-21 10:41:12 EDT
What's the scenario (steps) where you encounter this?
Comment 2 Gunter Königsmann CLA 2018-07-23 03:21:47 EDT
Howto reproduce:
- Place your computer in a network that uses a proxy that requires authentification
- Start up Eclipse
- In the config dialogue go to General/Network
- Set the provider to "Native" and fill in all proxy details. It doesn't matter if you fill in the password as you will never be asked for it
- press "OK"
- Help/Check for updates
- The status bar of Eclipse will be stuck at "Contacting Software Sites: (0%)
Comment 3 Dani Megert CLA 2018-07-23 05:59:52 EDT
(In reply to Gunter Königsmann from comment #2)
> Howto reproduce:
> - Place your computer in a network that uses a proxy that requires
> authentification
> - Start up Eclipse
> - In the config dialogue go to General/Network
> - Set the provider to "Native" and fill in all proxy details. It doesn't
> matter if you fill in the password as you will never be asked for it
> - press "OK"
> - Help/Check for updates
> - The status bar of Eclipse will be stuck at "Contacting Software Sites: (0%)

Do you also see this with other connections or only when installing or updating software?
Comment 4 Gunter Königsmann CLA 2018-07-23 06:18:07 EDT
Trying to connnect svn servers times out with Photon => The problem doesn't seem to be limited to updating.
Comment 5 Gunter Königsmann CLA 2018-07-23 07:59:46 EDT
Now old Eclipse versions, too, have stopped working from here => seems like something has changed in the network => Will close this ticket hoping we find the error from our side.