Bug 514251 - [Win32] JVM crashes while opening Help window
Summary: [Win32] JVM crashes while opening Help window
Status: CLOSED NOT_ECLIPSE
Alias: None
Product: Platform
Classification: Eclipse Project
Component: SWT (show other bugs)
Version: 4.6   Edit
Hardware: PC Windows 10
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Platform-SWT-Inbox CLA
QA Contact:
URL:
Whiteboard:
Keywords: needinfo
Depends on:
Blocks:
 
Reported: 2017-03-27 08:59 EDT by Mykhail Martsyniuk CLA
Modified: 2017-05-08 01:51 EDT (History)
2 users (show)

See Also:


Attachments
Error Alert (28.96 KB, image/png)
2017-03-27 08:59 EDT, Mykhail Martsyniuk CLA
no flags Details

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Description Mykhail Martsyniuk CLA 2017-03-27 08:59:41 EDT
Created attachment 267478 [details]
Error Alert

In my case the issue is reproduced by clicking "Help -> Help Contents".

It seems it happens each time internal browser is used.
I've tried with both Oracle JRE 1.8 and JDK 1.8.
Also i tried to reinstall Eclipse - with no luck.

Eclipse version:
Eclipse IDE for Java Developers
Version: Neon.3 Release (4.6.3RC3)
Build id: 20170302-1546
Comment 1 Niraj Modi CLA 2017-03-27 10:52:27 EDT
IIRC, IE application is by default UN-initialized on Win10.

Have you tried launching IE externally on Windows10 ?
Very first time it asks for some configuration/setup to be completed.
Once IE is setup properly, Eclipse should be able to embed IE in Help view.
Comment 2 Mykhail Martsyniuk CLA 2017-04-16 17:30:12 EDT
(In reply to Niraj Modi from comment #1)
> IIRC, IE application is by default UN-initialized on Win10.
> 
> Have you tried launching IE externally on Windows10 ?
> Very first time it asks for some configuration/setup to be completed.
> Once IE is setup properly, Eclipse should be able to embed IE in Help view.

Hey, sorry for delay. Seems there is no notifications about updates on the ticket.

Yes, i can run IE with no issues, but the issue still remains.
Comment 3 Niraj Modi CLA 2017-04-20 04:26:42 EDT
(In reply to Mykhail Martsyniuk from comment #2)
> (In reply to Niraj Modi from comment #1)
> Yes, i can run IE with no issues, but the issue still remains.
Do you notice this problem on any other Win10 setup ?
We can't reproduce this crash at our end, can you please share more information on this problem ?
Comment 4 Mykhail Martsyniuk CLA 2017-05-07 10:46:30 EDT
(In reply to Niraj Modi from comment #3)
> (In reply to Mykhail Martsyniuk from comment #2)
> > (In reply to Niraj Modi from comment #1)
> > Yes, i can run IE with no issues, but the issue still remains.
> Do you notice this problem on any other Win10 setup ?
> We can't reproduce this crash at our end, can you please share more
> information on this problem ?

Seems is not reproducible after latest windows (or java) updates. At least i don't see the error anymore. The only new installed software was windows and java updates.
In any case, thank you for your help:)
Comment 5 Niraj Modi CLA 2017-05-08 01:51:15 EDT
(In reply to Mykhail Martsyniuk from comment #4)
> (In reply to Niraj Modi from comment #3)
> > (In reply to Mykhail Martsyniuk from comment #2)
> > > (In reply to Niraj Modi from comment #1)
> > > Yes, i can run IE with no issues, but the issue still remains.
> > Do you notice this problem on any other Win10 setup ?
> > We can't reproduce this crash at our end, can you please share more
> > information on this problem ?
> 
> Seems is not reproducible after latest windows (or java) updates. At least i
> don't see the error anymore. The only new installed software was windows and
> java updates.
> In any case, thank you for your help:)

Thanks for the updates.
Since, the problem got resolved by updating to to latest patch of Windows/Java.
Closing this issue as NOT_ECLIPSE.