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CQ:WIND00201302 Build ID: Any Eclipse 3.5.x, as well as Helios (3.6.0) As an Eclipse end user, I am confused when a fatal error dialog refers me to "the .log file" but I don't know what or where that .log file is or what I'm supposed to do with it. I want the dialog to give me access to more information about the error, or allow me to save the errorlog in a place where I can send it to my vendor's support department. Note that in many cases, more than just the .log file will be relevant for a vendor's support department (eg Workspace state, configuration, ...) Consider the Microsoft Fatal Error reporting mechanism for example - it provides a button where I can show the error report, and allows me to send that error report to support. Or, consider the Apple Fatal Error reporting mechanism. I understand that when a fatal error has occurred, any additional work for providing more error reporting is at risk of further destabilizing the system. But on the other hand I believe that with a good reporting framework in place for such fatal errors, it's much likely that fatal errors can be fixed so I think that it's an important request. Perhaps the minimal request can be considered for 3.7 or even 3.6.x, with more work moving forward? Minimal Acceptance Criteria: ---------------------------- - Show to the absolute pathname where the .log is stored Nice to have: ------------- - Provide a button for saving the .log in a different place - Provide a button to open a subdialog with more information about the fatal error - Provide an infrastructure for vendors to plug-in log collectors that handle fatal errors (maybe out-of-process) Implementation Info: -------------------- The error handler seems to reside in the "org.eclipse.ui.ide" plug-in, externalized Strings for the dialog are in org.eclipse.ui.internal.ide/messages.properties and are named "InternalError*" and "FatalError" - basically any text that refers to "the .log file".
Created attachment 176674 [details] Sample of the current fatal error dialog
Information about the Windows error reporting framework is available on the Internet ("Using WER").
This bug hasn't had any activity in quite some time. Maybe the problem got resolved, was a duplicate of something else, or became less pressing for some reason - or maybe it's still relevant but just hasn't been looked at yet. If you have further information on the current state of the bug, please add it. The information can be, for example, that the problem still occurs, that you still want the feature, that more information is needed, or that the bug is (for whatever reason) no longer relevant.