Bug 260489 - [Submission System] Improve integration with Bugzilla
Summary: [Submission System] Improve integration with Bugzilla
Status: RESOLVED WONTFIX
Alias: None
Product: z_Archived
Classification: Eclipse Foundation
Component: Dash Submission System (show other bugs)
Version: unspecified   Edit
Hardware: All All
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Denis Roy CLA
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Depends on: 324277
Blocks: 246205 259079 259080
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Reported: 2009-01-08 19:54 EST by Gabe O'Brien CLA
Modified: 2013-02-25 16:02 EST (History)
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Description Gabe O'Brien CLA 2009-01-08 19:54:32 EST
This is a meta bug to track all the bugs open about issues with Bugzilla and the Submission System.

The main problem seems to be people with more than one account.  One solution I have for that is to change how we invite authors to a talk. Right now we allow them to search all the Bugzilla accounts by first/last name.  If a person has more than one account it is impossible to know which one they are going to be using for the Submission System.  If instead we allow them to invite new authors by email address, and when the person follows the link in the 'invitation to participate' email we don't assign the talk to Foundation ID until they login to accept the invitation (at which point we use the Foundation ID for the account they logged in with).  This switches the responsibility from the person inviting an author onto the actual invited author.  Then the only challenge is getting the authors to only use one log in for all their interactions with the Submission System.

Two issues that are harder if not impossible to solve are accented characters and changing your Bugzilla email address.  Bugzilla seems to munge any accented characters that appear in the first/last name, this might get fixed when we upgrade to a newer Bugzilla instance and it might not.  And at this point there is nothing I can do if someone changes their email address in Bugzilla because we tie the Foundation ID to the email address.
Comment 1 Denis Roy CLA 2010-06-11 13:26:46 EDT
Changing the assignee.
Comment 2 Denis Roy CLA 2011-04-07 13:25:11 EDT
The sub system now uses the Bugzilla user id (an integer) to track people.