Bug 154432 - DVT3.2:TCT1040: Corrupt national character
Summary: DVT3.2:TCT1040: Corrupt national character
Status: CLOSED INVALID
Alias: None
Product: z_Archived
Classification: Eclipse Foundation
Component: TPTP (show other bugs)
Version: unspecified   Edit
Hardware: PC Windows XP
: P1 major (vote)
Target Milestone: ---   Edit
Assignee: Paul Slauenwhite CLA
QA Contact:
URL: 1040
Whiteboard:
Keywords: plan
Depends on:
Blocks:
 
Reported: 2006-08-19 09:18 EDT by CDE Administration CLA
Modified: 2016-05-05 10:29 EDT (History)
7 users (show)

See Also:


Attachments
WSW32_NL-problem.GIF (14.22 KB, image/gif)
2006-08-19 09:20 EDT, CDE Administration CLA
no flags Details
Quick fix by unbolding the word (138.32 KB, image/jpeg)
2006-08-25 09:14 EDT, Anthony K Lyo CLA
no flags Details
NL version of the .css file (cannot be used with an English plug-in) (14.81 KB, text/plain)
2006-09-05 18:45 EDT, Ruth Lee CLA
no flags Details
pic of same character in platform help book (135.49 KB, image/jpeg)
2006-09-06 16:07 EDT, Karice McIntyre CLA
no flags Details

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Description CDE Administration CLA 2006-08-19 09:18:51 EDT
Hi

The Norwegian character ? is cut so it looks like an A.

Example file: help/topic/org.eclipse.hyades.test.doc.user/tasks/tprereqmanualtestconfiguration.htm

This problem appears on several pages.

Thanks
?yvind Kronkvist

This article was reassigned from Category:''DVT''.
Comment 1 CDE Administration CLA 2006-08-19 09:20:12 EDT
Created attachment 48225 [details]
WSW32_NL-problem.GIF
Comment 2 CDE Administration CLA 2006-08-19 09:20:28 EDT
<cde:tctdetail>
Testcase: Testing applications
Project: WSW32
Component: CDE - TPTP/Test UI
Priority: 2
Subject: Corrupt national character
Article ID: 1040
Originator: xnhps1@no.ibm.com
</cde:tctdetail>
Comment 3 Mark D Dunn CLA 2006-08-21 10:09:36 EDT
I believe this one is for Jerome.
Comment 4 CDE Administration CLA 2006-08-25 05:28:18 EDT
Anything new about this? It looks really bad !!!

Regards from Oyvind F
Comment 5 Jerome Gout CLA 2006-08-25 05:46:31 EDT
It seems that this is a problem related to the documentation and not a bug in the source code.
Comment 6 Anthony K Lyo CLA 2006-08-25 09:13:04 EDT
Hi Ovind,
Because we are pressed with time, to fix this problem, please unbold the special characters "Åpne" and return the files to us. Please look at the screenshots that I've attached.

To Jerome,
This is a problem with Eclipse not being able to handle bold characters for Norway. Please look into this.
Comment 7 Anthony K Lyo CLA 2006-08-25 09:14:19 EDT
Created attachment 48712 [details]
Quick fix by unbolding the word
Comment 8 CDE Administration CLA 2006-08-25 09:45:09 EDT
Because we are pressed with time, to fix this problem, please unbold the special characters "?pne" and return the files to us. Please look at the screenshots that I've attached.
Comment 9 CDE Administration CLA 2006-08-29 08:28:12 EDT
It is not very wise for a TC to change the coding in the files. It should be done by lab.
There are about 145 places we need to change, and that is too much and too risky.
So we will not change anything now. But please, have a look at this problem and see if you can do something in the next release. Either change the font or make the line a little higher.

Thank you
Regards from Oyvind Fjellhoy
Comment 10 Ruth Lee CLA 2006-08-30 15:22:29 EDT
In the documentation, any widgets in the UI are supposed to be bolded to distinguish them from the non-widget words in the documentation. 

The font is determined by the .css file that is shipped and used by more teams than TPTP. We would have to request that everyone change the conventions in order to meet your request.

Thus, we cannot make either of the requested changes (remove bold or change the font in the .css). 

That said, you said that, "This is a problem with Eclipse not being able to handle bold characters for Norway." If this is a known problem with the base Eclipse platform, or base Eclipse Help platform, then this defect should be returned as a duplicate of that defect because once that defect is fixed then this problem will be fixed as well. Please identify the bugzilla number so that we can return this defect as a duplicate. Otherwise the only thing that we can do is check to see if there are newer versions of the .css files that don't have this problem. If the .css files are up-to-date then we will return this bugzilla as WONTFIX.
Comment 11 Ruth Lee CLA 2006-09-05 18:45:16 EDT
Created attachment 49447 [details]
NL version of the .css file (cannot be used with an English plug-in)

I checked into the .css files to ensure that we're using the latest version and found out that if a language has a problem with this common .css file then that language has to substitute a different version of the .css into the plug-in. I've attached the NL version of the .css file (which cannot be used in an English plug-in). Please update the Norwegian plug-in by replacing the .css file with this attachment.
Comment 12 Ruth Lee CLA 2006-09-05 18:46:06 EDT
Reassigning to Kit Lo because I don't create the fragments and can't update the Norwegian fragment to use the attached .css file.
Comment 13 CDE Administration CLA 2006-09-05 19:13:29 EDT
Warning: Unable to attach swg_info_common.css due to unsupported extension (css) on the filename.
Comment 14 Kit Lo CLA 2006-09-06 14:22:29 EDT
Karice, please have the platform team take a look to see if there is anything they could do to correct the problem.

Thanks,
Kit
Comment 15 Karice McIntyre CLA 2006-09-06 16:01:36 EDT
Curtis, does Help use the fonts provided by JFace?
Comment 16 Karice McIntyre CLA 2006-09-06 16:07:08 EDT
Created attachment 49533 [details]
pic of same character in platform help book

Perhaps the css file needs to be looked at?  The same character displays ok in one of the platform's help pages.
Comment 17 Curtis d'Entremont CLA 2006-09-06 16:20:49 EDT
The help window, which is essentially a Shell with IE embedded inside it on windows, uses whatever font you put in your CSS. It is very likely that you will see the exact same problem if you post this doc somewhere on the web and point IE to it.

The problem may lie in:
- IE. Try changing preference Help -> Use external browser on a machine with Firefox default to check.
- Broken HTML/CSS that IE doesn't tolerate well. Try validating the HTML to check. If that doesn't work check the CSS font styles for any strangeness.
- The font being used doesn't show well at that size with bold.

Comment 18 Paul Slauenwhite CLA 2006-10-17 14:06:21 EDT
Kit, do you have a status update on this defect?
Comment 19 CDE Administration CLA 2006-10-17 14:48:53 EDT
<cde:tctdetail>
Testcase: Testing applications
Project: WSW32
Component: CDE - TPTP/Test UI
Priority: 2
Subject: Corrupt national character
Article ID: 1040
Originator: xnokk@no.ibm.com
</cde:tctdetail>
Comment 20 Paul Slauenwhite CLA 2006-10-23 10:48:14 EDT
Please target this defect to 4.4.
Comment 21 Paul Slauenwhite CLA 2006-10-23 10:50:33 EDT
Please target to 4.4 and review the priority according to http://www.eclipse.org/tptp/home/documents/process/development/bugzilla.html.
Comment 22 Paul Slauenwhite CLA 2006-11-01 10:31:34 EST
ACTION ITEM:  Please target to 4.4 and review the priority according to
http://www.eclipse.org/tptp/home/documents/process/development/bugzilla.html by the end of 4.3 i3 (Friday, November 3, 2006).
Comment 23 Paul Slauenwhite CLA 2007-01-15 10:59:29 EST
Reassigning to the project lead for tracking with Kit.
Comment 24 Paul Slauenwhite CLA 2007-03-19 12:23:18 EDT
Deferring to i3 since update required in the product documentation.
Comment 25 Paul Slauenwhite CLA 2007-04-23 13:35:49 EDT
As mentioned in comment #10 and commnet #17, this problem is a rendering issue for bolded Norwegian text.  As specified by the Eclipse conventions, bolded text is required for referencing widgets in documentation.  To verify, try changing preference "Windows -> Preferences -> Help -> Use external browser on a machine with Firefox" default.
Comment 26 Paul Slauenwhite CLA 2007-06-02 14:52:01 EDT
Reporter: Please verify and close in preparation for shutting down the TPTP 4.4 release.  Thanks.
Comment 27 Paul Slauenwhite CLA 2008-06-27 08:52:18 EDT
Closing by default since not closed by the originator in the 7+ months since being resolved.  

Please reopen if the issue is still present in the latest TPTP release or the resolution is not correct.