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Re: [platform-ui-dev] bug moving begins in earnest....


This bugzilla move kicked the dust off some really old bugs I had either reported or was on the CC list of. From a quick glance through them, I was able to close about a dozen as WORKSFORME/INVALID/etc. This made me wonder if there is some way we can incrementally reduce the large backlog of bugs that are still open but are really no longer valid. In the long term this would make it easier to manage the set of bugs remaining open. I wonder if Susan's idea below of going through a block of bugs while on triage duty would be one way to accomplish this. I.e., the person on triage would look through the newest bugs, but also look through some of the very oldest bugs to see if they can be closed out. The other technique I have used in other components is to just close all bugs not touched in 3-4 years, and ask the reporter to reopen if it's still a problem. The reasoning here is that really important bugs wouldn't stay untouched/uncommented for such a long time, and the reporter can always reopen if they still care. On average this seems to cause about a 1% reopen rate on closed bugs, which really helps clean up the inbox.




Susan Franklin McCourt <susan_franklin@xxxxxxxxxx>
Sent by: platform-ui-dev-bounces@xxxxxxxxxxx

07/09/2009 08:21 PM

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[platform-ui-dev] bug moving begins in earnest....





Hi, everyone.
Today while I was triaging the inbox, I decided to update the bugs in the components that I own to use the new triage process [1]. Boris noticed the noise and asked me if I would try to reassign the bugs belonging to former team members using the new guidelines.

I went through each component and reassigned any bugs belonging to former team members (Karice, Tod, Kim) to platform-ui-triaged, and updated the QA contact to whomever is listed in the component areas list.

I *did not* update bugs that had owners who are still around, even if it seemed that the bugs were assigned to the wrong person. I also did not attempt to update everyone's assigned bugs to use the new process.

There are still bugs assigned to Tod and Kim that did not show up in the component searches (mistyped component areas, etc.). Since these require visiting each bug, it's going to take longer to reassign them. But I'll be doing a few each day as part of my time spent on triage.

It can be daunting to say the least to look at a list of all the bugs you own to determine if they should really belong to you.
Instead, I suggest everyone take a look at the components they own in the component areas list [2]. Viewing your bugs by component will make it easy for you to spot if something is assigned incorrectly.


susan

[1]
http://wiki.eclipse.org/Platform_UI/Bug_Triage_Change_2009
[2]
http://www.eclipse.org/eclipse/platform-ui/componentAreas.php_______________________________________________
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