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Re: [mdt-papyrus.dev] Papyrus Forum

Johan,

Thanks very much for taking the time to compile these data. It is very important that we constantly track how we perform as a community. Let’s continue the good work of the last two months and continue to improve to meet our objectives of making Papyrus the de facto modeling tool in the industry. The Papyrus Forum is a key aspect of the development of the user community.


Regards,
 
Francis
 
 



FRANCIS BORDELEAU Ph.D. 
Product Manager SW Development 
ITTE 
Group Function BE

Ericsson
8275 Rte Transcanadienne
Saint-Laurent, QC H4S 0B6, Canada
Phone +1 613 716 8783
Mobile +1 613 716 8783
Fax +1 514 345 6167
francis.bordeleau@xxxxxxxxxxxx
www.ericsson.com

On Feb 27, 2017, at 06:58, Johan Van Noten <johan@xxxxxxxxx> wrote:

Dear Papyrus-colleagues,
 
The forum is one of the first places our Papyrus users go for asking questions.
I guess they judge Papyrus on our forum’s responsiveness (amongst other criteria).
 
Therefore, I was looking at the amount of answers on the forum, keeping Sébastien’s message in mind:
> On 2017-11-07 Sébastien Gérard wrote:
> Dear all,
> I would like to remind you that it would be cool if you could take at least 5 min a day to look at the Papyrus forum to see if you could not respond to one question. If we do all together that, it may be very useful for the Papyrus community. 
> Thanks,
> Sébastien.
 
Considering 2017 (two months now), I can see we have the following score:
  • Posted: 52
  • Answered: 45
I didn’t check the kind of answer, nor whether the answer was satisfying, nor did I judge the “quality” of the original question.
 
Still some work to do: 
  • 13% of the requests remained without any reaction.
    One of the users (https://www.eclipse.org/forums/index.php/t/1083863/) is pointing us to a bug by Camille (age >2y,https://bugs.eclipse.org/bugs/show_bug.cgi?id=444605) but the post nor the bug have any comments on it. 
    I have the feeling this sends the wrong message to our “customer”.
  • Looking at the forum the two months preceding Sébastien’s request (sept + oct), I see 45/50 have received at least one answer.
    10% remained unanswered, more or less the same score as today.
  • Looking at the forum the two months directly after Sébastien’s request (nov + dec), I see 55/56 have received at least one answer.
    A nearly perfect score!
 
So, I take the freedom to suggest that we continue the nice trend of the end of 2016 also in 2017 J
(I’m not perfectly positioned to send this message, since I didn’t answer any post myself, but it doesn’t hurt to do some self-evaluation from time-to-time…)
 
Thanks!
Johan
Flanders Make
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