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Re: [eclipselink-users] Is there any way to get or purchase support for Toplink Essential?

I believe TopLink Essentials is supported through the Oracle TopLink product,
so if you buy support for Oracle TopLink it will include support for TopLink
Essentials.  I think you can also buy support for Glassfish from Oracle that
includes support for TopLink Essentials.  I believe buying Oracle OC4J also
includes TopLink support.



Wang, Jason-2 wrote:
> 
> Hi All,
> 
>  
> 
> I know this question may not be related to EclipseLink, but I think this
> is the best place to ask. Now I come across a deadlock problem when
> using Toplink Essential (in GlassFish 2.1). I was wondering if this is a
> bug in Toplink Essential, but I cannot find any related bug fix. I can
> see there are several bug fixes related to dead lock in EclipseLink.
> Probably Toplink Essential would have the same bugs. Could anyone please
> tell me if there is any way to get or purchase support for Toplink
> Essential?
> 
>  
> 
> The StackTrace is the following:
> 
>             - locked <0x4e480fe0> (a
> oracle.toplink.essentials.internal.helper.ConcurrencyManager)
> 
>             at
> oracle.toplink.essentials.internal.sessions.UnitOfWorkImpl.cloneAndRegis
> terObject(UnitOfWorkImpl.java:669)
> 
>             at
> oracle.toplink.essentials.internal.sessions.UnitOfWorkIdentityMapAccesso
> r.getAndCloneCacheKeyFromParent(UnitOfWorkIdentityMapAccessor.java:167)
> 
>             at
> oracle.toplink.essentials.internal.sessions.UnitOfWorkIdentityMapAccesso
> r.getFromIdentityMap(UnitOfWorkIdentityMapAccessor.java:105)
> 
>             at
> oracle.toplink.essentials.internal.sessions.IdentityMapAccessor.getFromI
> dentityMap(IdentityMapAccessor.java:310)
> 
>             at
> oracle.toplink.essentials.internal.sessions.UnitOfWorkImpl.registerExist
> ingObject(UnitOfWorkImpl.java:3091)
> 
>             ...
> 
>  
> 
> Please see attached for the whole stack trace.
> 
>  
> 
> Thanks and regards,
> 
> Jason
> 
> 
> 


-----
http://wiki.eclipse.org/User:James.sutherland.oracle.com James Sutherland 
http://www.eclipse.org/eclipselink/
 EclipseLink ,  http://www.oracle.com/technology/products/ias/toplink/
TopLink 
Wiki:  http://wiki.eclipse.org/EclipseLink EclipseLink , 
http://wiki.oracle.com/page/TopLink TopLink 
Forums:  http://forums.oracle.com/forums/forum.jspa?forumID=48 TopLink , 
http://www.nabble.com/EclipseLink-f26430.html EclipseLink 
Book:  http://en.wikibooks.org/wiki/Java_Persistence Java Persistence 
Blog:  http://java-persistence-performance.blogspot.com/ Java Persistence
Performance 
-- 
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