Bug 487722 - Dead link for "Remote Help": Topic not found
Summary: Dead link for "Remote Help": Topic not found
Status: RESOLVED FIXED
Alias: None
Product: EPP
Classification: Technology
Component: java-package (show other bugs)
Version: 4.5.2   Edit
Hardware: PC Mac OS X
: P3 normal (vote)
Target Milestone: ---   Edit
Assignee: Project Inbox CLA
QA Contact:
URL:
Whiteboard:
Keywords: needinfo
Depends on:
Blocks:
 
Reported: 2016-02-12 05:56 EST by Andreas Sewe CLA
Modified: 2020-06-03 07:25 EDT (History)
4 users (show)

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Description Andreas Sewe CLA 2016-02-12 05:56:59 EST
FYI, just testing Mars.2 RC3 (Java package):

- Go to "Help > Contents" preference page
- Toggle "Help"
- Click on "Remote Help"

This yields a "Topic not found"
Comment 1 Dani Megert CLA 2016-02-12 09:57:45 EST
(In reply to Andreas Sewe from comment #0)
> FYI, just testing Mars.2 RC3 (Java package):
> 
> - Go to "Help > Contents" preference page
> - Toggle "Help"
> - Click on "Remote Help"
> 
> This yields a "Topic not found"

Are you talking about the "help" or about the preference page? I can't reproduce this for now.
Comment 2 Dani Megert CLA 2016-02-12 10:03:42 EST
(In reply to Andreas Sewe from comment #0)
> FYI, just testing Mars.2 RC3 (Java package):
> 
> - Go to "Help > Contents" preference page
> - Toggle "Help"
> - Click on "Remote Help"
> 
> This yields a "Topic not found"

> - Toggle "Help"

If you mean to click '?' and then click the 'Remote Help' link, that works for me using http://download.eclipse.org/eclipse/downloads/drops4/M20160208-1530/ and http://download.eclipse.org/eclipse/downloads/drops4/S-4.6M5-201601282000/.
Comment 3 Andreas Sewe CLA 2016-02-12 10:57:04 EST
(In reply to Dani Megert from comment #2)
> (In reply to Andreas Sewe from comment #0)
> > FYI, just testing Mars.2 RC3 (Java package):
> > 
> > - Go to "Help > Contents" preference page
> > - Toggle "Help"
> > - Click on "Remote Help"
> > 
> > This yields a "Topic not found"
> 
> > - Toggle "Help"
> 
> If you mean to click '?' and then click the 'Remote Help' link, that works
> for me using
> http://download.eclipse.org/eclipse/downloads/drops4/M20160208-1530/ and
> http://download.eclipse.org/eclipse/downloads/drops4/S-4.6M5-201601282000/.

Hi Dani,

yes, that's what I meant. I'll try this with the SDK you linked as well and report back here.
Comment 4 Andreas Sewe CLA 2016-02-12 11:55:47 EST
(In reply to Andreas Sewe from comment #3)
> yes, that's what I meant. I'll try this with the SDK you linked as well and
> report back here.

The "Remote Help" link works on both SDKs linked to from comment 2, but reliably fails for the Mars.2 RC3 Java package from [1].

Will reopen and reassign this bug to EPP.

I suspect, however, that the problem is that "Remote Help" is explained under "Platform Plug-in Developer Guide > Programmer's Guide > User assistance support > Help > Help content", and PDE (and its help files) is not part of the Java package.

[1] <https://hudson.eclipse.org/packaging/job/mars.epp-tycho-build/366/artifact/org.eclipse.epp.packages/archive/>
Comment 5 Alexander Kurtakov CLA 2020-06-03 07:25:01 EDT
Can't reproduce with 2020-06 .