Re: [platform-swt-dev] Using 'triaged' keyword instead ofswt-triaged@xxx

["Niraj Modi" <niraj.modi@xxxxxxxxxx>]

Hi Leo,
Yes, your point is valid. But, we have
been doing this(NEW to ASSIGNED even without assigning to a person) for
so long and also other Eclipse projects also following the same.
So, for us ASSIGNED status means either
assigned to an individual or a team.

Possible reasons which I see why this
must have got into practice:
- Anyone looking at the bug would look
at the Status and Target fields, rather than the Keyword field.
- Also Keyword field is also not visible
in the bugzilla query results page, whereas Status field is.

Thanks & Regards,
Niraj Modi


From:      
 Leo Ufimtsev <Leonidas@xxxxxxxxxx>
To:      
 "Eclipse Platform
SWT component developers list." <platform-swt-dev@xxxxxxxxxxx>
Date:      
 06/06/2017 07:19 PM
Subject:    
   Re: [platform-swt-dev]
Using 'triaged' keyword instead of        swt-triaged@xxxxxxxxxxx?
Sent by:    
   platform-swt-dev-bounces@xxxxxxxxxxx

---

On Tue, Jun 6, 2017 at 4:32 AM, Lakshmi P Shanmugam <lakshmipriya.bms@xxxxxxxxx>
wrote:
Hi Leo,

+1 to stop moving bugs to swt-triaged@xxxxxxxxxxx.
To mark the bug as triaged, we could change the Status
field of bug from NEW to ASSIGNED. Some developers already do this, but
not consistently.
May be all of us could follow this? We should update this
in the triage page as well (once we agree).

I have concerns that  using "Assigned"
status could be miss-understood as someone actually working on the bug
(See workflow diagram below)

I.e, using "assigned" in this way might make
users think that someone is working on the problem, where as in fact the
bug is just in the queue to be worked on. (Think of users who stumble into
bugs through stackoverflow or google..)

The 'triaged' keyword is a bit less intrusive and still
allows us to filter bugs as triaged and non triaged.

Thoughts?

https://www.bugzilla.org/docs/2.16/html/how.html

Thanks & Regards,
Lakshmi P Shanmugam

On 2 June 2017 at 00:42, Leo Ufimtsev <Leonidas@xxxxxxxxxx>
wrote:
(I've had some issues with the mailing
list, sorry if you received this message multiple times).

Hello folks,

I propose a change in how we triage bugs:

Our traditional triage (1*)  procedure is to inspect
new bugs for proper classification, presence of a snippet etc and then
re-assign those bugs from 
platform-swt-inbox@xxxxxxxxxxx
to:
swt-triaged@xxxxxxxxxxx

However the problem here is that some developers follow
platform-swt-inbox@xxxxxxxxxxx,
but not swt-triaged@xxxxxxxxxxx.
So triaged bugs seem to get less attention.

(Side note: their name is also quite similar (Project-SWT-Inbox)
vs (Project-Inbox))

I propose instead that we add the 'triaged' keyword to
bugs that were triaged and leave them assigned to Project-swt-inbox.

As for current bugs, we could slowly migrate all bugs
to platform-swt-inbox and add 'triaged' keyword as we go along, closing
irrelevant/old bugs. (as oppose to a bulk update).

I could update the relevant documentation for the job
at hand. (1*).

Thoughts?

-- 
Leo Ufimtsev
Software Engineer
Red
Hat 

90 Eglinton Ave E #502, 
Toronto, ON M4P 2Y3
Leonidas@xxxxxxxxxx  
CHAT:
  - IRC: http://webchat.freenode.net/?channels=#swt
  - MatterMost: https://mattermost.eclipse.org/eclipse/channels/platform-swt

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-- 
Leo Ufimtsev
Software Engineer
Red
Hat 

90 Eglinton Ave E #502, 
Toronto, ON M4P 2Y3
Leonidas@xxxxxxxxxx  
CHAT:
  - IRC: http://webchat.freenode.net/?channels=#swt
  - MatterMost: https://mattermost.eclipse.org/eclipse/channels/platform-swt

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