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Re: [cross-project-issues-dev] Are restrictions on Bugzilla worse thanspam?

Hi all,

It has been a few months now that the spam restrictions have been in
place. Can these be removed now?

Here are a couple of examples of the bar being too high:

http://stackoverflow.com/q/42316631/2796832:
- My guess is this is an oversight. Please feel free to file an issue
at bugs.eclipse.org/bugs/enter_bug.cgi?product=CDT. â HighCommander4
yesterday
- If someone else can report this bug, due to "spam" I can't report
any bugs, which seems an awful way to design a bug reporting site :/ â
AgentM 14 hours ago
- You can report bugs. You just need to email webmaster@xxxxxxxxxxx to
approve the account creation. â HighCommander4 13 hours ago

https://bugs.eclipse.org/bugs/show_bug.cgi?id=507077
(I'm filing this issue on behalf of Robert Varga, who is about to but
doesn't have an eclipse.org account yet; "Due to SPAM if you are a
*NEW* user and wish to file bugs you will need to contact webmaster at
eclipse dot org to be granted permission. All other users should be
unaffected by this change." <= he's been waiting to hear back for 3
days..)

Thanks
Jonah
~~~
Jonah Graham
Kichwa Coders Ltd.
www.kichwacoders.com


On 15 November 2016 at 14:28, Denis Roy <denis.roy@xxxxxxxxxxx> wrote:
> The kind folks at Red Hat have reached out to me several weeks ago and
> shared their implementation with me.
>
> Set up wasn't necessarily obvious, and I believe Red Hat are running an
> older, patched/hacked version of Bugzilla, so I'm not sure if their
> suggestions would apply to our newer, vanilla Bugzilla.
>
> Matt's implementation of a Bugzilla group seemed to be the best compromise
> with the cycles we had available while we investigate a better, more
> permanent solution.
>
> Thanks for your patience,
>
> Denis
>
>
>
>
> On 11/14/2016 01:16 PM, Gunnar Wagenknecht wrote:
>
>
>
> --
> Gunnar Wagenknecht
> gunnar@xxxxxxxxxxxxxxx, http://guw.io/
>
>
>
>
>
>
> On 14 Nov 2016, at 16:22, Denis Roy <denis.roy@xxxxxxxxxxx> wrote:
>
>
> We're using re-captcha on the sign-up page, but since Bugzilla doesn't have
> a moderation system it makes it an easy target. Since Bugzilla doesn't have
> a clean bug deletion process either it makes a messy cleanup.
>
>
>
> So it's humans creating accounts and then bots doing the spamming, isn't it?
> What would prevent those users from following the new process? Are you
> actually checking their email addresses?
>
> FWIW, Eclipse.org is not the only Bugzilla installation. There are many out
> there. I know you are really interested in fixing this. We spoke about
> options in Ludwigsburg. I think I found another one.
>
> I see the RedHat folks have dealt with the same issue. It seems they found a
> solution to do spam detection on new bug reports before they hit the
> database. AFAIK, Bugzilla allows extensibility via plug-ins. Maybe they have
> such a plug-in for sharing?
>
> See comment 2 here:
> https://bugzilla.redhat.com/show_bug.cgi?id=1388782#c2
>
> Would it be possible to reach out to the RedHat folks and ask them for
> help/advice?
>
> -Gunnar
>
>
>
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