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Re: [cross-project-issues-dev] FW: [Doug on the Eclipse CDT] New comment on "Eclipse smells kind of dead"???.

Igor,

So there's even a problem with terminology!  Here are two recent examples of what I consider WONTFIX:
https://bugs.eclipse.org/bugs/show_bug.cgi?id=410587
https://bugs.eclipse.org/bugs/show_bug.cgi?id=411437
In both cases I don't doubt there is a problem, so I don't consider it invalid, but rather I don't ever intend to make changes to address the issue because in the first case, problem is rare and avoidable and the solution is worse than the problem, and in the second case, while it's a problem, it appears more a bug is some other software.

Here is a recent example of what I consider is INVALID:
https://bugs.eclipse.org/bugs/show_bug.cgi?id=409541
In this case, the problem being reported isn't a real, i.e., just doesn't exist.  This happens for rarely.

I'm not sure what annoys users more.  Calling their problem invalid and non-existent, or telling them you understand the nature of the issue, but won't fix it because the alternative behavior being proposed is inappropriate.

If the issue is one I don't think is terribly pressing or interesting to a significant number of users and it's effectively an enhancement, even if I think I'll never do the work, I typically it open. So for EMF, most of the things that are open for a very long time are not bugs.
https://bugs.eclipse.org/bugs/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&classification=Modeling&component=Core&component=Doc&component=Edit&component=Mapping&component=Tools&component=Xcore&component=XML%2FXMI&product=EMF&query_format=advanced&resolution=---&resolution=FIXED&order=resolution%2Cbug_id&list_id=6218512
Anyway, I've diverged from the topic of having non-project-committers policing the handling of bugzillas because they are presumably less biased.  Everyone is biased and none of that will help actually get problems fixed.

Regards,
Ed


On 12/07/2013 8:06 PM, Igor Fedorenko wrote:
Just to clarify on terminology I used/implied. WONTFIX is a real
problem which won't be fixed for lack of interest and/or resources.
INVALID when the system works as designed.

--
Regards,
Igor


On 2013-07-13 12:57 AM, Ed Merks wrote:
Igor,

I think it's even stronger than that.  In the end, WONTFIX shouldn't
mean "I don't have time or I don't feel like it" but rather "it's
working as designed and changing it isn't what I believe is
appropriate".  As such, even if someone provided a "fix," that's not
what's desired.   Committers have the right and in fact an obligation to
maintain design integrity; sometimes that annoys people.    In any case,
we're not obligated to spend every waking moment of every day to fix
every reported problem, though it sometimes feels that way....

Regards,
Ed


On 12/07/2013 7:26 PM, Igor Fedorenko wrote:
How is this going to help? In most/all cases bugs are not fixed because
nobody comes forward with quality fixes. Weather somebody says "it needs
to be fixed" does not matter unless his/her words are backed up by the
code.

--
Regards,
Igor

On 2013-07-12 11:50 PM, Ed Willink wrote:
Hi

Get a committer from a related but independent project to review the
Bugzilla discussion to form a less prejudiced on view on whether the
WONTFIX is justified.

     Regards

         Ed Willink

On 12/07/2013 17:25, Doug Schaefer wrote:
It is. And I'm sure there are hate sites for every tool people use.
Eclipse isn't unique that way.

My point is that user experience is so important to our success, we
need to be sensitive to the issues our users are facing. There are a
lot of such issues marked WONTFIX, and CDT is as guilty of that as
anyone. I'm just wondering how we fix it.

Doug.




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