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Re: [cross-project-issues-dev] IT Support for Strategic and Entreprise Members
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Thanks for pointing that out. I've done some edits to (hopefully)
clarify things.
Denis
On 06/12/2012 12:00 PM, Jesse McConnell wrote:
> I'll just point out the obvious confusing detail on that page,
>
> In Services Covered:
>
> Tier 2 is _called_ Best Effort
>
> yet in Service Availability:
>
> Tier 3 is actually Best Effort, while Tier 2 is 99%
>
> cheers,
> jesse
>
> --
> jesse mcconnell
> jesse.mcconnell@xxxxxxxxx
>
>
> On Tue, Jun 12, 2012 at 8:41 AM, Denis Roy <denis.roy@xxxxxxxxxxx> wrote:
>> On 06/12/2012 09:38 AM, Benjamin Cabé wrote:
>>> Hello,
>>>
>>>> Hudson is a tier-3 service, meaning webmasters invest their "best
>>>> effort" in keeping it alive.
>>> It is listed in the tier-2 section on the Wiki page [1], is this a mistake
>>> then?
>>>
>> Apologies, it was a typo in my email. The SLA doc is correct.
>>
>>
>> Denis
