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Re: [platform-swt-dev] Thought: Followup / Due date in Bugzilla
Interesting.

Thank you for pointing out this method, haven't thought of such an approach.
This probably works for my sort of needs.

I updated our Bug Tacking wiki with the info:
https://wiki.eclipse.org/Eclipse/Bug_Tracking

Regards

Leo


---
Leo Ufimtsev
Software Engineer, Eclipse team.
Toronto, Canada

Red Hat, Inc.

On Tue, Nov 29, 2016 at 3:19 AM, Daniel Megert <daniel_megert@xxxxxxxxxx> wrote:
Hi Leo

Whenever we ask a question we add the 'needinfo' keyword. We can then query for bugs with that keyword and close those who didn't change for a while.

There's also service running that pings on our bugs every year and adds "stalebug" to the Whiteboard field.

Dani



From:        Leo Ufimtsev <lufimtse@xxxxxxxxxx>
To:        "Eclipse Platform SWT component developers list." <platform-swt-dev@xxxxxxxxxxx>
Date:        28.11.2016 21:14
Subject:        [platform-swt-dev] Thought: Followup / Due date in Bugzilla
Sent by:        platform-swt-dev-bounces@eclipse.org



Hello fellow SWT developers,

I'm just playing around with a thought (before submitting a bug ticket..) and would like to hear your thoughts.

In our bugzilla instance, there is no way (afaik) to schedule a followup on a bug *via the web-interface*.

Use case: When user submits a bug and we ask a user a question, if there is no reply within 2 weeks, I would like to close the ticket.

I know Mylyn can do this, but when some other developer asks a question to some user, we do not see their private Mylyn data and some bug tickets get forgotten in time. Also, although I like to use Mylyn, not everyone uses it.


One solution to this:

In the Red Hat bugzilla, there is a 'Deadline' date field:


And with Bugzilla query, you can query relative dates.
So for example to find tasks that are past their deadline:

See: http://docs.devzing.com/bugzilla-searching-with-relative-dates/

My suggestion is that we request our Bugzilla admins to add a "Followup/Due" date datetime field. (or just "Followup" datetime field).

Thoughts?

---
Leo Ufimtsev
Software Engineer, Eclipse team.
Toronto, Canada

Red Hat, Inc.
Leonidas@xxxxxxxxxx| http://DeveloperBlog.RedHat.com/

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