[platform-swt-dev] Thought: Followup / Due date in Bugzilla

[Leo Ufimtsev <lufimtse@xxxxxxxxxx>]

Hello fellow SWT developers,

I'm just playing around with a thought (before submitting a bug ticket..) and would like to hear your thoughts.

In our bugzilla instance, there is no way (afaik) to schedule a followup on a bug *via the web-interface*.

Use case: When user submits a bug and we ask a user a question, if there is no reply within 2 weeks, I would like to close the ticket.

I know Mylyn can do this, but when some other developer asks a question to some user, we do not see their private Mylyn data and some bug tickets get forgotten in time. Also, although I like to use Mylyn, not everyone uses it.

One solution to this:

In the Red Hat bugzilla, there is a 'Deadline' date field:

And with Bugzilla query, you can query relative dates.
So for example to find tasks that are past their deadline:

See: http://docs.devzing.com/bugzilla-searching-with-relative-dates/

My suggestion is that we request our Bugzilla admins to add a "Followup/Due" date datetime field. (or just "Followup" datetime field).

Thoughts?

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Leo Ufimtsev
Software Engineer, Eclipse team.

Toronto, Canada

Red Hat, Inc.

Leonidas@xxxxxxxxxx | http://DeveloperBlog.RedHat.com/