|Re: [m2e-users] Thoughts on M2E|
Thanks for having taken the time to answer to my email.
>> Unfortunately, like many other users, you fall prey to inadvertently insulting the people from whom you are asking help.
I don't think anything in my email is insulting to anybody. I despise insults certainly as much as you do, so if anybody felt insulted, then I am sorry for that.
>> Insinuating that we have somehow not lived up to some unstated promise
The promise is on the front page of the M2E website: first class integration between Maven and Eclipse. We might disagree on what this means in terms of features and quality, but this is by no means an "unstated promise". This is an ambitious promise. To me, a project creation resulting in a corrupted module is not out of this scope. Same with a video showing a feature that is not supported anymore.
I guess that we agree that a video on the front page of the site to advertise what the team considers are the main features of M2E, is a promise.
I agree that if a user asks for a specific feature that is not in the plan you have for M2E, then he will need to do the work himself. However I would not put bug fixes in this category. Open Source or not, if somebody finds a bug, I expect the person/team who wrote the failing code to correct it, if possible.
>> are untrustworthy and that we have somehow duped you into using software we have given away for free.
Who said I was duped? Not me. I've been using Eclipse and previous versions of M2E for quite some time, with pretty happy results. I've never written anything stating that I was forced or duped into using these tools.
>> Do you really trying to goad us is an effective way to try and achieve what you want?
>> Open Source users often fall back on these tactics but just to be clear they are less effective than you might think.
What do you think I want? I didn't write this email just to have somebody look at the bug reports I sent. Somebody already looked at them. I am not dumb enough to think that insults will motivate you to look at the bugs I found.
This is not a tactic of some kind. This is a honest rant by a user who is feeling like M2E is going backwards. You might think that your users are selfish people who just complain and do not care about the work you put in M2E but you are wrong. Some people care, and I am one of them. It's because I care that I started this discussion. What I want is a reaction by the project team about the present and future of M2E. About their plans for M2E and about the probability that I will have to dig into the code myself to add what I need into this tool. Or the probability that I will have to pay for professional support, like it's advertised on the M2E project's homepage.
Don't you think these are fair concerns a user can have? I think it's fair for a user to express doubts in a tool. Be it Open Source or not. And I think that your reaction makes sure that other users will not dare share their thoughts on this list.
>> You are also conflating our support for m2e in general with our support for Subversion.
>> The m2e-subversive and m2e-subversion code repositories are specifically not at Eclipse for the very reason that they are not supported by the m2e project.
Then I understand your position on this point.
>> Is it really our job to do yours?
>> As Rich Hickey, the creator of Clojure, says: I'm sorry that your free lunch isn't arriving fast enough.
I was not insulting, nor aggressive. Please don't be.
>> I will update all the resources that refer to Subversion as not to confuse people in the future.
Le 5 mars 2012 Ã 13:08, Jason van Zyl <jason@xxxxxxxxxxxx> a Ãcrit :