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Re: [jdt-dev] Reviewing automated error reports

I see. Every project may take different actions on incoming incidents. If it helps to prioritize which user-facable problems to fix, this sounds beneficial  to me as well.

Some random thoughts:
Would the "number of reporters” or the "type of exception" be a criterion when to automatically create a bug report or notifying committers? I tend to believe that ClassCastExceptions, StackOverflowExceptions, and NullPointerExceptions are generally of interest as well as reports that have been reported by more than, say, 5 users in milestone code and maybe 30 users in released code. That’s roughly how I decide which errors I  review manually before assigning them to JDT.

I think those filters would reduce the number of reports to a few per week or even month and thus fit your expectations. What do you think?

For comparison:
The Javadoc URL change in JDK 8 [1] was reported more 200 times by 60 different users. I think this is a strong sign for a problem.

Best,
Marcel







On 13 Jan 2015, at 18:23, Markus Keller <markus_keller@xxxxxxxxxx> wrote:

The problem is that we're not keen on getting more error reports. We're
interested in problems that really annoy users (which we already get via
normal bug reports), or in problems that show up everywhere, but we just
don't see locally for some reason.

If we could get about 5 bug reports per month with the highest incident
and reporters counts, then we can spend some time to look at these. But
I'm afraid we just don't have the resources to act upon multiple automated
error reports per day, and I prefer not to fill bugzilla with automated
error reports of unknown importance.

Markus



From:   Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
To:     "Eclipse JDT general developers list." <jdt-dev@xxxxxxxxxxx>
Date:   2015-01-13 16:10
Subject:        Re: [jdt-dev] Reviewing automated error reports
Sent by:        jdt-dev-bounces@xxxxxxxxxxx



You may browse [1] to get a feeling for current numbers.
Some problems may also belong to other projects (depending on JDT). If I
know the other namespaces I may classify problems more appropriately and
reduce the number of reports for JDT (e.g., AJDT is an example).



[1]
https://dev.eclipse.org/recommenders/committers/confess/#/problems/search?projects=jdt&kinds=NORMAL&page=0&size=30&sort=createdOn,desc


On 13 Jan 2015, at 15:57, Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
wrote:

Browsing the current history we receive 4-10 problem reports consider as
“new" per day for JDT.
Would you prefer daily emails first and switch later to bugzilla reporting
mode when you get a feeling for the reports?

Marcel


On 13 Jan 2015, at 15:24, Daniel Megert <daniel_megert@xxxxxxxxxx> wrote:

Hi Marcel

My question is: will the amount of bugs reported into JDT UI be the sum of
bugs that you previously manually reported into the different JDT
components (Core, Debug, Text and UI)? If not, how much more bugs would it
be compared to the time when it was done manually?

Dani



From:        Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
To:        "Eclipse JDT general developers list." <jdt-dev@xxxxxxxxxxx>
Date:        13.01.2015 15:05
Subject:        Re: [jdt-dev] Reviewing automated error reports
Sent by:        jdt-dev-bounces@xxxxxxxxxxx



Hi Dani,

not  sure I properly understand the question.

If you are asking wether I’ll still do a manual triaging: no, that’s not
planned.
If you fear we’d create bugs for every problem against JDT UI: no, that’s
not planned. :-)

If you are asking whether it could be more fine-grained: yes, it could.

We work on an UI that allows committers to specify a mapping from package
name prefixes (found in a stack trace) to bugzilla products and
components. We’ll do some “magic” behind the scenes to determine which
project and component to associate a problem with.


Let me know if that does not answer your question.

Marcel


On 13 Jan 2015, at 12:18, Daniel Megert <daniel_megert@xxxxxxxxxx> wrote:

Hi Marcel

Just to clarify: we would only get the JDT bugs reported against JDT UI,
i.e. those that you previously triaged into Core, Debug, Text and UI?

Dani



From:        Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
To:        "Eclipse JDT general developers list." <jdt-dev@xxxxxxxxxxx>
Date:        09.01.2015 09:48
Subject:        Re: [jdt-dev] Reviewing automated error reports
Sent by:        jdt-dev-bounces@xxxxxxxxxxx



Hi Dani,

at the moment all errors are reported to recommenders.incubator product
and moved to an appropriate jdt component + version *manually*. I’d like
to remove that manual step. My proposal would be as follows:

We’ll move all “normal" problems (i.e, not ui freezes) to JDT/UI component
version 4.5 for now and leave it up to JDT team to move it to the
appropriate component and version. Over time we’ll add logic that guesses
the right components and versions based on the stack trace and bundles on
the class path.

Proper duplicate detection of UI freezes is yet not solved and thus will
stay in the external system for now.

If this approach is fine with you (short reply welcome), we’ll implement
this until M5.

Thanks,
Marcel


On 09 Jan 2015, at 08:54, Daniel Megert <daniel_megert@xxxxxxxxxx> wrote:

Hi Marcel

Please just continue to report the bugs for JDT as you did before. The
UNCONFIRMED status easily allows us to separate them from normal/manual
bug reports.

Thanks,
Dani



From:        Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
To:        "Eclipse JDT general developers list." <jdt-dev@xxxxxxxxxxx>
Date:        09.01.2015 08:29
Subject:        Re: [jdt-dev] Reviewing automated error reports
Sent by:        jdt-dev-bounces@xxxxxxxxxxx



Another option which has been discussed on cross-projects:

We may also directly report into your project’s bugzilla component. If you
specify a (default) component and version, we can redirect "problem
creation" events to this component. You may need to adjust component and
version later on, but with that approach you would at least not have to
monitor a second source of bug reports.

Please let me know what you think.

Thanks,
Marcel


On 08 Jan 2015, at 21:02, Marcel Bruch <marcel.bruch@xxxxxxxxxxxxxx>
wrote:

Hi jdt committers,

a happy new year to everybody. I hope you had a great time.

As some of you may have noticed on ide-dev, the next iteration of error
reporter will not directly report problems to bugzilla anymore. Instead it
will offer a lightweight web ui for managing (i.e., reviewing, requesting
further information, and creating bugs in bugzilla) them.

We’ll also offer daily reports on a per-project level which will summarize
the latest changes to existing reports, which new reports arrived etc.
With these emails and the web ui we hope to make it as convenient as
possible for committers to review incoming error reports for their
projects and to take necessary actions.

Since the number of projects is continuously growing and I’m not able to
review all incoming errors for all projects anymore, I’m kindly asking you
whether (some of) you’d like to assist in reviewing error reports related
to your project. Given the current statistics, I estimate that there will
be around 10 reports per day to review.

Is there anyone on the JDT team who would like to subscribe to these daily
report emails and help to dispatch errors to the right people in your
project - or is there a mailing list those reports should be sent to?

Thank you,
Marcel


P.S.: An early prototype of the web ui is available at
https://dev.eclipse.org/recommenders/committers/confess/#/



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Phone: +49-6151-276-7092
Mobile: +49-179-131-7721
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Phone: +49-6151-276-7092
Mobile: +49-179-131-7721
http://www.codetrails.com/

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from this list, visit
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The knowledge transfer company

Robert-Bosch-Str. 7, 64293 Darmstadt
Phone: +49-6151-276-7092
Mobile: +49-179-131-7721
http://www.codetrails.com/

Managing Director: Dr. Marcel Bruch
Handelsregister: Darmstadt HRB 91940


--
Codetrails GmbH
The knowledge transfer company

Robert-Bosch-Str. 7, 64293 Darmstadt
Phone: +49-6151-276-7092
Mobile: +49-179-131-7721
http://www.codetrails.com/

Managing Director: Dr. Marcel Bruch
Handelsregister: Darmstadt HRB 91940
_______________________________________________
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Phone: +49-6151-276-7092
Mobile: +49-179-131-7721
http://www.codetrails.com/

Managing Director: Dr. Marcel Bruch
Handelsregister: Darmstadt HRB 91940


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