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[eclipse.org-committers] Eclipse IT Service Level Agreement

Project Leads, Committers,

In order to help define the levels of service provided by the EMO IT team (Eclipse Webmasters) and the computer systems we manage, and to help set expectations with regards to our support policies and procedures, I have written a Service Level Agreement article on the Wiki:

    http://wiki.eclipse.org/IT_SLA

Please take a moment to familiarize yourself with this document. If you have any comments or questions, please contact me directly at webmaster@xxxxxxxxxxx.

On behalf of the Webmaster team, best wishes for the holidays and Happy New Year!

Denis

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Eclipse WebMaster - webmaster@xxxxxxxxxxx
Questions? Consult the WebMaster FAQ at http://wiki.eclipse.org/index.php/Webmaster_FAQ
View my status at http://wiki.eclipse.org/index.php/WebMaster


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