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[eclipse.org-committers] Update - Backlog - Email Avoidance Week

When I last wrote to you all it was to let you know that we had a particularly large package that was creating delays in reviewing the IP you have submitted for our review.  The good news is that we are 3/4 way there.  The bad news is that there's still 1/4 to go.  Replying to your questions and concerns is an important part of our jobs and we make every effort to respond as quickly as well can, increasingly at the expense of code review.   The cumulative effect is an increasing backlog.   There are two things we are going to do to help address this issue:
 
(1)  The entire IP Team is going to avoid all email/IPZilla discussion this week.  We will use the added time to finish the large package under review and clear some of the backlog.  If you have something truly urgent, send an email to me with "URGENT" in the subject line or feel free to give me a call. 
 
(2)  We are going to ask the PMCs and Mentors to the Projects to more actively provide guidance on the IP process, and encourage the Projects to seek out their support.  While we recognize that the PMCs and Mentors may not know all the answers, rest assured that we will be there to help.  Our hope is that in supporting the PMCs and Mentors in providing this guidance we will be better able to scale.
 
We appreciate your patience as we work to serve you better.
 
Regards,
Janet
 
Janet Campbell
Legal Counsel & Manager, Intellectual Property
Phone:  +1.613.224.9461, x.229 (GMT -5)
Fax:  +1.613.224.5172
janet.campbell@xxxxxxxxxxx