Archive for December, 2008
SLAs, availability, and expectations vs. guarantees
I recently wrote a Service Level Agreement-type of document to help set expectations as to what kind of service one can expect from the Eclipse Webmasters, and from the Eclipse servers. You can read it here. It wasn’t really a pleasant experience, and the document is not really groundbreaking. It’s actually quite boring.
I was then [...]
[ Back to top ]
Eclipse.org homepage: the saga continues
After years of getting ‘the Eclipse.org homepage is awful’ feedback, we decided to turn around 180 degrees and redesign our homepage to remove clutter and make it easier to identify interesting content based on who-you-are, instead of the conventional what-we-offer.
I guess the new page works for total newcomers who can now get to Eclipse and [...]
[ Back to top ]
Bug Reporting and Funny Maps
Goof below. But first, some tie in.
It’s always a good idea to make bug reporting as easy as possible for your users. With the project summary pages, for instance, we made it very easy to report a problem with project meta-data by putting the link right on the page and doing our very best to [...]
[ Back to top ]
We’ve Moved
What?! You’ve moved? Well just our blog.
We decided it was time to eat our own dog food so to speak. With Denis having spent a lot of time recently upgrading our WordPress-mu installation and redoing the login procedure we thought it was high time that we started using our own hosting environment. So here we [...]
[ Back to top ]
